Brittany Hood

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The Walt Disney Company

Trainer/Server

​January 2018-Current

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• Delivers immersive experiences and creates memories with hundreds of Guests daily, ensuring each interaction feels personalized and special

• Recognized with a Quarterly Award for upholding the philosophy and tradition of the Walt Disney World Resort

• Trains new Cast Members to create consistent and exciting interactions with Guests

• Upholds the Five Keys, including "Inclusion,” and joined the Florida chapters of Disney PRIDE and Women’s Inclusion Network

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Synergy Settlement Services

Digital Marketing Coordinator

​January 2021-November 2021

 

• Coordinated with Sales Team, Marketing Manager, and CEO on marketing collateral for brand campaigns and outreach

• Handled promotional marketing and analytics for Trial Lawyer View podcast

• Social media engagement increased as much as 200% on LinkedIn and Instagram

• Tracked and reported on digital analytics via Microsoft Dynamics

• Supported and educated Sales Team about digital marketing trends and ways to connect with their target audience

• Produced cohesive branding across social media platforms and digital outreach

• Collaborated with various departments to understand their marketing needs 

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Raglan Road Irish Pub & Restaurant

Trainer/Server

​March 2016-January 2020

 

• Promoted to Trainer within six months 

• Trained new hires, including management

• Delegated running and closing sidework for serving staff

• Negotiated with management about new ideas and solutions for the restaurant

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Bentzen Financial, LLC

Director of Communications

​September 2013-January 2016

 

• Developed social media and web content for Bentzen Financial and the Society of Settlement Planners (SSP)

• Led marketing strategy for SSP Annual Conferences

• Managed confidential communications and executive support

• Served as a communication bridge between with the president, associates, and external clients while maintaining empathy and clarity

 

 

The Williamson Herald

Freelance Writer

Fall 2014

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• Reported on local high school football games and profiled local high school teams and organizations for the local paper, with a circulation of 10,000/weekly

 

 

ARAMARK Higher Education at UT

​Marketing Intern

Spring 2012

 

• Advertised UT Dining Services and their vendors by utilizing social media, student outreach, including hosting events across campus

• Monitored and improved campaigns on a daily and weekly basis to exceed engagement and performance goals

• Aided in the production of creative content for UT Dining promotions

 

 

WUTK-FM

Promotions Assistant/Deejay

January 2009-May 2012

 

• Weekly on-air deejay, freshman through senior year

• Created a promotional video about WUTK for the website using iMovie

• Promoted the station at sponsored events, including live remotes

• Worked with underwriting and promotions departments

 

 

Stoveworks Restaurant & Catering

November 2006-March 2013

 

Marketing Director

• Revitalized the restaurant’s brand identity and attracted a wider audience

• Produced digital and print marketing collateral

• Engaged with social media community and established relationships with current and prospective customers, increasing engagement by 60%

• Provided leadership with weekly performance metrics, identifying trends to guide marketing strategies

• Collaborated with Catering Manager to execute marketing campaigns and events held within the community

 

Assistant Manager

• Supervised the staff and restaurant

• Handled the daily deposits and reports

• Opened/closed the restaurant

 

Server

• Served patrons of the restaurant

• Catered events in a variety of sizes, including high-profile events